Contact Skrill Customer Service
Skrill Phone Numbers and Emails
Toll-Free Number:
-
(855) 719-2087
Skrill Email:
Skrill Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Skrill Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Skrill is 8557192087. 47% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 4 minutes.
Be prepared for the call as Skrill may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Skrill Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Skrill is 8557192087. 47% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 4 minutes.
Be prepared for the call as Skrill may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Skrill mainly because of account, request for information, payments and charges.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Skrill is help@skrill.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Skrill Website:
Skrill Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Skrill Ltd.
1st floor, 2 Gresham Street,
London, EC2V 7AD, UK
How Good is Skrill's Customer Service?
Summary of Skrill Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Skrill?
Account Question:
- “My account is closed I need refund of my remaining balance”
- “Account had beef restricted”
- “My account has been restricted for 2 months”
Payments and Charges Question:
- “I sent money through international money transfer,it's not credited after five days”
- “Transaction issue”
- “Missing money”
Request for Information Question:
- “Opened case, vanished money, no response”
- “Requesting refund”
- “How can i remove my account restriction”
Product/ Service Question:
- “Withdrawal”
- “Unable to withdraw money”
- “Unknown withdrawl”
Activation/ Cancellation Question:
- “Cancel my pending transaction”
- “I want to cancel my transaction”
- “Cancel a withdrawal”
Shipping and Delivery Question:
- “I didn't receive money”
- “Not received withdrawal”
- “20 day, my money is not coming my account. Many time. I send complain email. Call nobody response.”
Cards Question:
- “Open my card/account”
- “Card charge”
- “Found a card”
Refund Question:
- “Refund”
- “Refund or Lawsuit”
- “Money back”
Return/ Replace Question:
- “Adress change”
- “Regarding change of profile name”
- “Changed pH number n wants to send code to my old number”
Staff Question:
- “Dear Skrill Customer Service, I am reaching out because my current debit card is frequently being scanned by unknown parties. As a result, it keeps getting blocked by your system, which causes significant inconvenience. To resolve this issue, I wou”
- “Very stupid service”
- “Because I am terribly frustrated with your service”
Website/ Application Question:
- “I think someone is scamming me on whatsapp with this application.. and i really, really need your help to have some answers.”
- “Never used this site and am receiving emails under my address”
- “I have a registration on your site which I closed and yesterday I made a money transfer by mistake and I can't log in to my account what are we doing at the moment”
Other Question:
- “Pending transfer”
- “J’ai veux changér la région de cont”
- “Ik heb een speltfout gedaan bij mijn naam”
Compare Skrill Customer Service To
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