Contact Skrill Customer Service
Skrill Phone Numbers and Emails
Toll-Free Number:
-
(855) 719-2087
Skrill Email:
How to Contact Skrill?
Most Popular Number:
| Total calls: 3 382 | Issues resolved: 164 | Last call: Dec 2, 2024 |
Skrill Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Skrill Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Skrill is 8557192087. 52% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 4 minutes.
Be prepared for the call as Skrill may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Skrill Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Skrill is 8557192087. 52% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 4 minutes.
Be prepared for the call as Skrill may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Skrill mainly because of account, request for information, payments and charges.
16% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Skrill is help@skrill.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Skrill Website:
Skrill Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Skrill Ltd.
1st floor, 2 Gresham Street,
London, EC2V 7AD, UK
Skrill Customer Service Reviews
Dear Skrill Support Team,
I am writing to express my disappointment with the level of support I have received so far. Since Thursday, I have sent multiple emails regarding an issue with my account, but I have not received any response.
This lack of communication has caused significant frustration and a very poor user experience.
As a long-time user of Skrill, I expected a higher standard of customer support.
Please treat this matter as urgent and provide me with a response as soon as possible. I am eager to resolve this issue promptly.
Thank you for your attention, and I look forward to hearing from you soon.
How Good is Skrill's Customer Service?
Summary of Skrill Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Skrill?
Account Question:
- “Account been blocked for about a week”
- “I want to remove my account make any transactions restrict”
- “Account”
Payments and Charges Question:
- “Payment issue”
- “Payment declined didn’t get money back”
- “To reject transaction”
Request for Information Question:
- “Information about account”
- “Ask”
- “I need help, refund”
Product/ Service Question:
- “I haven’t received my withdrawal”
- “Complains about the withdrawals”
- “Problem with money transfer”
Activation/ Cancellation Question:
- “I want to cancel my transaction”
- “Cancel a withdrawal”
- “Reactivate my account”
Shipping and Delivery Question:
- “I didn't receive money”
- “Not received withdrawal”
- “20 day, my money is not coming my account. Many time. I send complain email. Call nobody response.”
Cards Question:
- “Open my card/account”
- “Card charge”
- “Found a card”
Refund Question:
- “Refund money”
- “Urgent Refund”
- “Refund or Lawsuit”
Return/ Replace Question:
- “Adress change”
- “Regarding change of profile name”
- “Changed pH number n wants to send code to my old number”
Website/ Application Question:
- “I think someone is scamming me on whatsapp with this application.. and i really, really need your help to have some answers.”
- “Never used this site and am receiving emails under my address”
- “I have a registration on your site which I closed and yesterday I made a money transfer by mistake and I can't log in to my account what are we doing at the moment”
Staff Question:
- “Very stupid service”
- “Because I am terribly frustrated with your service”
- “Offered services”
Other Question:
- “I don't make any transition”
- “Reject my transition”
- “I want cancle my pending transcaction”
Compare Skrill Customer Service To
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