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Sajjad H Nrn
Verified Reviewer

Money transfer problem

Top question

I tried to transfer money from skrill account to expert option ferex trading account I receive this message Balance payments are not allowed to this merchant

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2 comments

yes

kamirsk

One of my friend is deposit payment in my SKRILL account via using their SKRILL account. But now my payment is not transfering to merchant or not sending back to sender or any other skrill account. I am in tention from last some days, how i resolve this issue

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Simon K Mxr

You permanently closed my account, how can I get back the money that was in my account?

I do a withdrawal from Betway.com a betting site. Then betway took some days before it processed my withdrawal, then I found out that it processed my withdrawal when my account was closed.

So I don't know how can I be assisted because I already given a notice about closure but betway disappointed by not allowing me to cancel my withdrawal as the days was numbered to get to account closure date. So I have no option that's why I am now looking for a way forward from you to help me on this matter.

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1 comment
Harry Rollins
Financial Expert

Unfortunately, Skrill does not provide any information about how to get money from the closed account on the company website. However, according to the comments posted at quora.com, Skrill may deduct money from your balance.
To get more information about how to receive money from the closed account, please contact the Skrill customer care team via the support form at skrill.com/en/support.

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michael m Juo

can i verify with a expired license

I've been trying to upload the only I.D i have. is it possible to use an expired license? ive tried emailing the help line but no answer.

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1 comment
Harry Rollins
Financial Expert

According to the Skrill help section, to verify your account, you should use a valid, government-issued ID that hasn’t expired and has a recent photo.
According to the comments posted at quora.com, without verification, you should be able to make transfers with your account. However, unverified accounts have low limits.

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Ikwuletu J
Verified Reviewer

Can I verify my skrill account with my electricity bill?

I really need the money in it and it's currently restricted

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1 comment
Harry Rollins
Financial Expert

According to the Skrill support section, you can use your Skrill account without verifying your details to send and receive funds up to a limited amount. When you reach this limit, you should verify your identity by uploading a clear, readable, valid and unaltered scanned colour copy or photo of one of the following documents:
  • the front and back of your driving license;
  • the photo page of your passport;
  • front and back of your national ID card.

Unfortunately, Skrill does not provide any information about if it is possible to verify the account with the electricity bill on the company website.
To get more information about the Skrill account verification, please contact the Skrill customer care team:
  • via the company's social networks.

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ROHITH C Txv
Verified Reviewer

Dear Skrill Team, I’m writing to urgently request your assistance with a payment issue

Dear Skrill Team, I’m writing to urgently request your assistance with a payment issue. On August 19, 2024, at 12:08 PM (South African time), I sent funds from my Skrill account (Customer ID: 12060****).

The amount was debited from my South African bank account, but it has not been deposited into the intended Indian account. I’ve attempted to contact customer care multiple times but have not received a response. This delay is causing significant stress, as these funds are needed for a medical emergency.

Could you please look into this matter and assist me as soon as possible? Thank you for your prompt attention to this urgent issue.

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Sharelle Itr

Hi, i am on vacation and i lost my phone

Hi, i am on vacation and i lost my phone. Is it possible to get the verification code via email since i cannot recieve sms?

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Salman U Nsy
Verified Reviewer

How can I recover my forgotten email and password of Skrill account

How can I recover my forgotten email and password of Skrill account. I had two accounts with one phone number. Now please help me.

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Azeemullah K
Verified Reviewer

Why isn't money flowing out of my account?

Money does not come out of my account while I am in this field. I have ڈالر 4 in my account. My ID card is also verified.

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Naveen B Bfa
Verified Reviewer

How can I activate my Skrill account immediately

I'm freelancer. My company paid my salary in Skrill account.

so I create this.

They sent my salary but my account not verified. I want activate my Skrill account immediately because their system auto lose the fund

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Mohamedi B Ear
Verified Reviewer

How can I change my number

I have problem with verification process because I lost the number which I registered on skrill.so I need to update it.

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Thelda Rdz

Why can't I send money from my bank account internationally

Why cant I send from my bank account because I dont have a credit or debit card.... and I really need to send money to abroad

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Atanaska A Ccj

How can I get proof that my account is closed?

Hello there, good evening. My name is Atanaska Atanasova and writing you because I use to have a Skrill account which I closed before with an email organisorrr@***.com And now I need a proof for third part that this account is closed .

Is it possible for you to send me email that says my account linked to the email described Over has been closed? Best regards

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Ramjan A
Verified Reviewer

Why my account is temporarily restricted?

How many times it will take to verify my Skrill account? Please verify my Skrill account as soon as possible.

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Maatla M

How do i activate my account

I cannot log in my account it suggests that I should contact support.its has something to do with user name

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Golmei kumar R
Verified Reviewer

Refuse to deposit

I deposited amount USD 10$ to expertoption online trading is rejected because when I login my enter password and email address expired and did not match their records. How to do? Help me!

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Dharanish S
Verified Reviewer

I can't access my a/c

I done verified my a/c.now I couldnt Open my a/c .why ? Please help me

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Reyzamie R
Verified Reviewer

I Need Help

i had a skrill account already before, but then i accidentally make new one. and the old one i cant open anymore since it is similar information than the first one i make .

So now, i closed the new account that i make but still i cant used my old account what do i do? Thank you

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George Gyx

How can I upload my documents

What exactly happened in registering my account that make not show the option where I can upload my documents, because I real need to verify my account

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Emil F Bfc
Verified Reviewer

Withdrawal problem

Case #1630****...I have Been waiting over 50 hrs for your answer...you Said 24 hrs...please, I dont have time for this!!! Bye

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Paari D

Withdraw

How to Withdraw my money from Skrill to my bank account

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