Skrill
Skrill Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Skrill has 1.9 star rating based on 282 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Skrill to a friend or colleague.
- Rating Distribution
Pros: Verification, Null, Slow account verification.
Cons: Customer support presents donkey show, Verification, No customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Skrill has 1.9 star rating based on 282 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Skrill to a friend or colleague.
- Rating Distribution
Pros: Verification, Null, Slow account verification.
Cons: Customer support presents donkey show, Verification, No customer service.40% of users think that Skrill should improve its Customer Service.
33% of users say that they won't use Skrill in the future for similar services or products.Recent recommendations regarding this business are as follows: "No way", "RUN AWAY", "RUN AWAY", "Não sei", "Avoid Skrill if possible.".
Most users ask Skrill for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Failed Transcation and Failed Response From Skrill Support Via Their help centre
I have a case on the help centre and I never got a reply from Skrill. They said they respond in 24 hours, but it's been three weeks now and I did not get their response.
I am failing to withdraw from Skrill; even via agents, I am failing. I am receiving a message saying you have not been charged; your transaction cannot be performed.
Many times I have tried. Please assist.
- Poor customer service
- No repiles
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Katowice, Silesia
My account has been restricted for 2 months
Two months ago I tried to make a withdrawal from ATMs and I had PLN 2,100 in my account and I wanted to withdraw PLN 50 more and since then I have been restricted, I have been waiting for two months for messages asking to unlock my account You are scammers I sent it from my site, it's been two months and till today the account is restricted. fraudster please unblock my account if you are not a fraudster
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
You've been scammed and you're involved in it. You are dodgy individuals with the worst customer service ever.
Stay well away. You stole my money and account.
- Customer service
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Aptemischaralalampous@***.com
Company fixed the issue and I have been provided with partial refund.
I have the one account skrill I have 150 .26 inside and I have a lot of email or SMS but I don't have any solution with this company I cannot so already my name my passport and I don't have any bank account
I have paysafecard account Cyprus
I need send my refund money Tito salauddin D/2/31987
Preferred solution: Full refund
User's recommendation: I need to get my money back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: New Customer Deposited Money applied for Visa they Restricted Account
Company fixed the issue and I have been provided with apology. They reopened my account after 15 daysI xferred all my money out.They woukd not explain the locked account or the closure when i make "0" transactionsI won't use them.
Nope ill use Wise
I finally got someone on the phone and asked why my account was locked given that I was a new customer. They wouldn't tell me and wouldn't unlock my account. I told them if they didn't let me get my deposit back, cancel the visa application, and return the pending $250 transfer, I was going to lodge complaints. They then sent me an email and closed my account.
Despite my account being closed, they still processed the $250 transfer and now they refuse to give me the $250 back. They are blocking emails and it's been over 8 days.
Don't use Skrill. Use Wise, CashApp, Chime, Zelle or anyone else. Check BBB and other websites.
They are doing this to hundreds of people. Skrill is a bad company.
- Freeze account
- Dont answer helpdesk tickets close your act
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPending money
I sent money from my bank account but it has not arrived in my Skrill account yet. Please, I need help urgently. Can you send it to my account, please?
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLast transaction still pending
My last international transaction is still in pending status, and I have sent so many emails to the company, but there has been no reply.
- Time consuming
Preferred solution: Deliver product or service ordered
User's recommendation: Reply as soon as you can
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can not get acces to my account
Well I put a complaint in with the consumer financial protection agency. They sent my complaint to Skrill .
I finally got a response from them but just telling me they are handling this as a complaint still no words as to why my account is locked and they say that could take up to 15 days or more to investigate.They have cost me so much already . I don't understand how they are still in business if you look at their reviews the amount of people's money they have locked down is utterly ridiculous and no one is doing anything to shut them down.All I did was try and transfer part of my money out of my Skrill account to my bank and immediately got locked down .
But did 3 transactions previously to that and no problem. I'm mentally exhausted from dealing with these people I just want what's mine.
They keep asserting that security has my account locked due to a routine check they conduct. However, I have been trying to extract my money since August 8th. A supervisor assured me I would hear from them the next day.
A week has passed and no one has called or emailed me, nor has my account been unlocked. I need to know how to retrieve my money from these people.
- Are scmmers
Preferred solution: Full refund
User's recommendation: Do not deposit. Money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe reopen of the account
Hello
Can i please reopen my account,
I made a mistake for closing it.
I definitely need to reopen it.
Thank you
- Comes with a prepaid card
- It is safe ande secure
- Skrill works on many devices
- Limited customer service
- Verification can take time
Preferred solution: Reopen my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ljubljana, Ljubljana
Tomikalki@***.com
I have a blocked Skrill account and I can't access my coins because I couldn't confirm my identity or because I was late and they set new, more difficult conditions for me.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount restricted with money in it
Restricted my account and no one will help me. Haven't been able to buy food for 5 days, that's all I have.
- Thy will restricted you account for weeks
- Will not help you to access your hostile money
Preferred solution: My money
User's recommendation: 000
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVerifie help
I am not receiving any response from anyone regarding address verification. I have a lot of money in my account and I need to go to the doctor with my dog Neu. He is seriously ill and I cannot go because of the blocked money.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Lisbon, Lisbon
Conta restrita
Estava a fazer uma transferia e não foi possível no entanto a conta foi restrita e gostaria de saber o motivo
User's recommendation: Não sei
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRestricted Account
I transferred my money from Money to Skrill and they restricted my account. Now, I don't have access to my money, I need it urgently. Thank you.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy Skrill account is restricted.
When paying with a Skrill card, the transaction was declined and my account was temporarily restricted. I have not been able to access it for 40 hours. Please activate it.
Preferred solution: Full refund
User's recommendation: Sometimes blocking may occur, use with caution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are blocked and restricted my money
Nobody answer when you call customer service. And when you want answer on email their inbox is full so cant get new email. They are bunch of theifs and fraudsters.
Preferred solution: Full refund
User's recommendation: RUN AWAY
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Did u get ur money refunded? What happened?