Skrill
Skrill Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Skrill has 1.9 star rating based on 306 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Skrill to a friend or colleague.
- Rating Distribution
Pros: Verification, Null, Slow account verification.
Cons: Customer support presents donkey show, Verification, No customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Skrill has 1.9 star rating based on 306 customer reviews. Consumers are mostly dissatisfied.
7% of users would likely recommend Skrill to a friend or colleague.
- Rating Distribution
Pros: Verification, Null, Slow account verification.
Cons: Customer support presents donkey show, Verification, No customer service.39% of users think that Skrill should improve its Customer Service.
43% of users say that they won't use Skrill in the future for similar services or products.Recent recommendations regarding this business are as follows: "Do not hesitate", "Don't use", "I love using Skrill account", "0", "avoid these scammers at all costs".
Most users ask Skrill for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews





They never come back to email
Ive still received no sms and did all the checks Skrill asked me to do and I get SMSs from other apps so my provider is not the issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount restricted with money in it
Several days ago I received a letter from the Skrill's help centre - 'To offer a refund, please provide us with a valid bank statement for a bank account located in an European Economic Area country.' My country is not in the EEA area, neither is my bank. Since I don't have a bank account in the EEA area I guess my money will be lost for me forever. None the wiser.
I called the Skrill help centre, they asked me to provide proof of my address, bank and phone bills (to download the requested copies to a certain email address provided), I did what they'd asked me to, have been waiting for an answer for over a month, still no answer. Today I've tried to log in to my skrill account, here's what I got:
'Your account is permanently closed. You can open a new one with another email address, without using VPN, proxy or IP masking services.'
Finita la comedia.
Preferred solution: Full refund
User's recommendation: avoid these scammers at all costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI pressed wrong password, then my account was blocked
Because I couldn’t call them I have not resolved the issues.
I pressed wrong password like four times that was why it was blocked so now I was trying to withdraw money it is not working
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScamed
Don’t use them
Terrible no call back or answer to my query of being scammed
I need to speak to the manager. I was scammed through your Skrill account.
They made me open your account to transfer from my bank to trade in crypto, saying I would have a high return. Didn't happen.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammers
Want a chargeback; I was scammed.
Money was put in the grill account for the basis of earning money, not gapped.
- Nine
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey are responding to me on time
I help with my Restricted Skrill Account and been trying all Incan do I texted the Skrill customer service team But I heard nothing from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Borzasztó
Company fixed the issue and I have been provided with apology.
Nem segítőkészek , nem engednek hozzáférni a pénzemhez, nem ajánlom senkinek sem ezt az oldalt ,hete csak várok
Preferred solution: PIN visszaállító emait újra
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerElleboog72@***.com
sms problems again on skrill i cannot pay they send no sms for verification.
repair it fast it is always *** with skrill no live contact response maybe 7 days later.
Preferred solution: Full refund
Skrill is the worst banking system I have ever encountered but never again
skrill is the worst. I would have advised no one to bank with them because it’s non-stop problems—just straight-up garbage, with no regard for customers.
- Hard to get into account most time
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Plus de 3 semaines d'attente et toujours pas de réponse à mes mails
Normalement tout se passe bien les virements se passent bien ils sont rapides efficace et en sécurité cependant j'ai juste un problème de restriction du problème de mail et impossible d'atteindre un agent alors que j'ai de l'argent dessus
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSkrill Account Permanently Closed
I recently recieved an email saying my account was permanently closed or restricted or something. I can't even log in to the app.
It never said why and no one from Skrill is getting back to me to tell me why.
Again, I've tried contacting them 3 times this month alone on their own website help page. No repsonse, yet they claim 24 hour replies.
I haven't done anything wrong except getting a chargeback from my bank due to getting scammed by a freelancer with an account on THEIR platform.
User's recommendation: Not recommended. Money had a hard time sending and it turned out I was being scammed. Now my account is permanently closed and Skrill won"t reply to tell me why.
Can't get into my account
It won't let me reset my pin. Always comes back as error try again.
I'm over this' it's been 4 days & still can't get in. Same thing' ither a error or they can't send a airmail to correct it I just want my money & then close the skrill account.
I'll never be using it again. No one has replied to my airmails
User's recommendation: Don't use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVerify an email from Skrill Customer Support Service to ensure fake or not
Dear Sir/Madam,
Today I received an email from Skrill Customer Support Service with the subject: You've received 30,500.00 USD from King.
The transaction ID is 626949****, and then someone required me to pay 500 USD in tax to activate this amount in my Skrill account.
I would like you to check if this is a real email from your company or a fake one from a scammer, please.
Thanks
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI sent last Saturday
Hello sir and mam my Customer ID: 27901**** My Transaction number: 635507**** my problem is not solveis 3 days I'm waiting please check I don't want send cancel this transfer payment I request you
why my transition no complete I sent last Saturday I don't know what happened still in progress this is not good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Id verification won't help me
I had my id stolen so all I have is a picture of my ID can I please upload it to you guys to unlock my account that shouldn't of been talk to me in with now you guys are just being *** can't get a hold of you no nothing you got to just keeping *** hostage can't stand places that do this disgusting
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Restricted, closed account
Company fixed the issue and I have been provided with full refund. They paid me my money full refund and closed my account but all resolved now thank you. Your choice there was problems with my account.
Hi you have closed my account with my money in it no explanation been on for a while a month with restrictions on it , for no reason now you close account no reason someone help me please I don't need this trouble!
- Easy to add money
- Can not access your own money
Preferred solution: Full refund
User's recommendation: Unless resolved I am not happy I want my money back now
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why my transition no complete